Privacy Policy

1. Introduction

BugaDrive ("we," "us," or "our") operates with transparency regarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with GDPR and German data protection laws.

2. Information We Collect

We collect personal data you voluntarily provide:

• Contact information (name, email, phone, address)
• Service booking details (vehicle type, service history)
• Payment information (processed securely by third parties)
• Website usage data via cookies and analytics

3. How We Use Your Data

Your data is used to:

• Process and manage service appointments
• Send appointment confirmations and reminders
• Provide customer support
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell or rent your personal data. We share information only with trusted service providers (payment processors, hosting providers) bound by confidentiality agreements.

5. Your Rights

Under GDPR, you have the right to access, correct, delete, or port your data. To exercise these rights, contact us directly.

6. Data Retention

Personal data is retained only as long as necessary for service provision and legal compliance. Service records are kept for 6 years per German law.

7. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss.